How and when should I return the keys to the host?

The process for returning keys is best agreed upon directly with your host. After checking in, your host will provide you with all the important details for a comfortable stay, including instructions on when and where to return the keys.

In most cases, hosts will specify a check-out procedure—whether that involves leaving the keys in a lockbox, handing them back in person, or following another arrangement. It is important to follow the instructions provided to ensure a smooth check-out and to respect the host’s property.

If you have any questions or need to adjust the key return arrangements, contact your host in advance to confirm the details and avoid any confusion. Clear communication helps ensure a stress-free end to your stay and maintains a positive experience for both you and the host.

For further assistance, contact our support team. All contact information can be found here.