What should I do if I experience issues with 2FA, such as not receiving the code or account recovery?

If you do not receive your OTP for 2FA login, please check your spam folder. If it is not there, click 'Resend Code' and ensure your email address is correct.

If you need help with account recovery, our support team will verify your identity using predefined security checks. Once verified, we will unlock your account or update your email address as needed.

Please note that the code is valid for 10 minutes from the time it was sent.

For further assistance, contact our support team. All contact information can be found here.