What should I do if my host doesn’t arrive at the check-in point?

If your host does not arrive at the agreed check-in point, don’t worry. First, try contacting your host directly using the phone number or email provided in your reservation confirmation. Sometimes small delays happen, and a quick call or message can resolve the situation.

If you still cannot reach your host or if the issue remains unresolved, our travelstaytion team is here to assist you.

For further assistance, contact our support team. All contact information can be found here.