When do I receive traveller details for a reservation?

You will receive your guest’s details as soon as the reservation is confirmed. This includes their name, contact information, and any special requests they may have provided.

Receiving these details immediately allows you to start preparing for their stay, from arranging check-in to ensuring the property is ready and welcoming. Prompt access to this information helps create a smooth and enjoyable stay experience for both you and your travellers.

For further assistance, contact our support team. All contact information can be found here.